Welcome to hôpemade.art
Privacy Policy
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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Wix uses cookies for many important reasons, such as:
• To provide a great experience for your visitors and customers.
• To identify your registered members (users who registered to your site).
• To monitor and analyze the performance, operation and effectiveness of Wix's platform.
• To ensure our platform is secure and safe to use.
If you don’t want us to process your data anymore, please contact us at elpi@hopemade.art or send us mail to: Church Lane Estate, Unit 13A, Church Lane, Plummers Plain NR Horsham RH13 6LU
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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at elpi@hopemade.art or send us mail to: Church Lane Estate, Unit 13A, Church Lane, Plummers Plain NR Horsham RH13 6LU
Welcome to hôpemade.art
Terms & Conditions
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1. Introduction
1.1 These terms & conditions set out the terms between you the user and us the website owner.
1.2 Your use of this website and any service contained within constitutes acceptance of these terms & conditions in full.
1.3 You should not use this website if you do not accept with these terms & conditions in full.
2. Customer Information
2.1 Our website is only intended for use by adults.
2.2 We reserve the right to restrict or remove your access to this website where you breach these terms and conditions. Such restriction or removal will take place without recourse or explanation to you where we solely deem it appropriate or necessary.
3. Privacy
We take your privacy seriously. We are registered under and comply with the Data Protection Act 1998. For further details please see our Privacy Policy.
4. Customer Complaints
We endeavour to respond to all complaints or queries within five working days.
5. Events outside our control
We shall not be liable for delay or failure to perform any obligation under these terms & conditions if the delay or failure is caused by any circumstances beyond our reasonable control, including, but not limited to, acts of god, war, civil disorder or industrial dispute.
6. Licence
6.1 We grant you a licence to access the content, information and services contained within our website for personal use only.
6.2 This licence allows you to download and cache (using your browser) individual pages from our website.
6.3 This licence does not allow you to download and modify individual pages or substantial parts of our website nor to make our website available via an intranet, where our website or a substantial part of it is hosted locally on the intranet in question.
6.4 Our website design, layout, content or text cannot be copied, edited or otherwise manipulated without our express prior written permission.
6.5 Our website cannot be placed within the frame-set of another site.
6.6 Third parties are not allowed to “deep link” to pages within our website, without our express prior written permission. All links (unless expressly permitted by the artists agency) should be to the main index page of our website. Furthermore, the content of such links, whether graphic or text should not be misleading, false, derogatory or in any other way offensive.
6.7 The restriction on “deep linking” does not apply to affiliate partners or other partners who wish to send users directly to a particular section or page.
7. Copyright
7.1 All content, databases, graphics, buttons, icons, logos, layouts and look & feel are the named artist or agency copyright, unless expressly acknowledged as otherwise.
7.2 The data mining, extraction or utilisation of product information from our website is not permitted without our express prior written permission.
8. Limitations and Exclusions of Liability
8.1 Where content and information is provided on the website without charge we exclude all liability for such content and information.
8.2 All business losses (including, but not limited to) loss of profits, income, revenue, damage to goodwill, loss of other commercial contracts, other commercial opportunities are all excluded.
8.3 All indirect, consequential or special losses or damage are all excluded.
8.4 All other losses or damages not reasonably foreseeable at the time of the contract between you and the artists agency are also excluded.
8.5 All losses relating to the loss or corruption of data, databases, systems, software or hardware are all excluded.
8.6 These terms and conditions do not exclude or limit liability for death or personal injury caused by you or the artists agency.
8.7 These terms and conditions do not exclude or limit liability for fraud or fraudulent misrepresentation caused by you or the artists agency.
8.8 These terms and conditions do not exclude or limit liability where this conflicts with the applicable law for this jurisdiction.
9. Indemnity
By your use of our website you hereby indemnify the artists agency and undertake to keep the artists agency indemnified at all times now and in the future against all possible claims relating to any breach of these terms and conditions by you. Such indemnities to include, (but not be limited to) all costs legal and otherwise, all other expenses, damages or settlements arising from your breach of these terms and conditions.
10. Variation
We reserve the right to vary these terms & conditions at any time, without giving notice to you. Such varied terms and conditions shall automatically apply to the use of our website from the date of publication on our website.
11. Assignment
We reserve the right to assign our rights and also our obligations under these terms and conditions, without giving notice to you. This right of assignment shall only apply to the artists agency and shall not apply to you in any way.
12. Severability
The foregoing paragraphs, sub-paragraphs and clauses of these terms & conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.
13. Waiver
Failure by the artists agency to enforce any accrued rights under these terms & conditions is not to be taken as or deemed to be a waiver of those rights by the artists agency unless we acknowledge the waiver in writing.
14. Third Parties
These terms and conditions are between you and the artists agency. They do not apply to, or benefit any third party and are not reliant on any third party.
15. Entire Terms & Conditions
These terms & conditions set out the entire agreement and understanding between you and the artists agency.
16. Your Statutory Rights
Where acting as a consumer your statutory rights are unaffected.
17. Jurisdiction
These terms & conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.
Our contact details are as follows:
hopemade.art
Email: elpi@hopemade.art